SEE OUR DELIVERY TERMS

TIPS TO READ BEFORE PLACING AN ORDER

 

PRICES

The prices applied on our online store are "internet prices", they may be different from the prices on our stands,  or during "private sales", and can be subject to change, especially during sales periods.

If you are a professional you can benefit from our "professional rates", contact us for more information.

 

PAYMENT

Minimum order 10 euros.

You can pay for your orders by:

- Bank card (CB, mastercard or Visa) securely with La Banque Postale.

- Paypal

- Bank transfer

- Personal bank check, for residents in France only.

- Cash, Moneygram or Western Union mandate.

- Cash on the stands, or in Balma, France.

- Sol Violette (Toulouse alternative currency, MORE INFO)

- Bitcoins

 

CLAIMS, EXCHANGES

The return of goods is possible within 15 days after receiving of your order.

Items must be returned intact (unworn, unwashed) to the following address:

ARASIA-SHOP, 3 rue Jacques Delors, appt D1-10, 31130 BALMA, FRANCE

Upon receipt, we will refund the value of the item (s) returned (excluding shipping costs), in the form of a voucher. You can also request a refund by bank transfer or paypal.

We are not responsible for loss or deterioration of your package by postal services or other carriers. If your package is lost or damaged, you must make the complaint directly to the carrier. Do not sign the receipt if the package is visibly damaged.

In the event of a defective item or error on our part, we will do everything in our power to offer you the most satisfactory solution for you.

ALL CLAIMS MUST BE SENT TO US WITHIN 30 DAYS AFTER PAYMENT OF YOUR ORDER.

 

LEGAL NOTICE

This website is operated by:

 

ARASIA-SHOP SARL, 3 rue jacques Delors - Apartment 10 - 31130 BALMA, FRANCE

Phone: 06 41 39 49 51

SIREN: 500 369 673 RCS TOULOUSE

Person in charge: Cindy LAFOSSE-MARIN

 

This website is hosted by OVH, 2 RUE KELLERMANN, 59100 ROUBAIX, FRANCE - Telephone: 0820 698 765

http://www.ovh.com/

Arasia shop is a trademark registered with the INPI.

All rights to the texts and images are reserved, unless otherwise stated.

 

 

DATA CONFIDENTIALITY POLICY

We collect cookies to track your navigation, update your kart, recognize you on your next visit and secure your connection. To find out more: http://www.cnil.fr/vos-obligations/sites-web-cookies-et-autres-traceurs/que-dit-la-loi/

We collect the data necessary to process orders: surname, first name, address, telephone number.

We collect email addresses to send newsletters, once a month, you can unsubscribe at any time on request.

We treat this data with the greatest respect, and you have the right to modify or delete your data (for that contact us)

By continuing to use our site, you implicitly accept these conditions.

Contact details of the DPO (Data Protection Officer): Cindy LAFOSSE-MARIN, 3 rue jacques Delors - Apartment 10 - 31130 BALMA, FRANCE

The customer database has been declared to the CNIL under the number 1755287