SEE OUR DELIVERY TERMS

TIPS TO READ BEFORE PLACING AN ORDER

1/PAYMENT

Minimum order : 8 euros

Payment can be made online with your credit card (CB, Mastercard or Visa) securely via La Banque Postale.

You can pay with PayPal, bankwire, western union, bitcoins.

2/RECLAMATIONS

We are not responsible for any loss or damage of packages by postal services.
If your package is damaged, you must submit your claim directly to the mailman at the time of delivery of the package.
Any complaint must be sent within 30 days after the payment of the order.


4/DELAI OF WITHDRAWAL

The return of items is possible within 15 days after receiving your order. Items must be returned undamaged (unworn, unwashed) to our address.

5/ EXCHANGE CONDITIONS

If you want to exchange goods, you must pay for the shipping cost but if the item is defective, we will take care of  shipping expense.

We make every effort to satisfy our customers.
Do not hesitate to contact us with any questions or suggestions.

6/LEGAL TERMS

This website is exploited by :

ARASIA-SHOP SARL, 3 rue jacques Delors - Appartement D1-10 - 31130 BALMA

Tel : 09 53 66 69 02

SIREN : 500 369 673 RCS TOULOUSE

Manager : Cindy LAFOSSE-MARIN

This website is hosted by OVH, 2 RUE KELLERMANN, 59100 ROUBAIX, FRANCE - Phone : 0820 698 765

http://www.ovh.com/

Arasia shop is a brand registered at INPI.

All duties on texts an pictures are reserved for all countries.

7/GDPR

we collect cookies to track your browsing, update your cart, recognize you on your next visit and secure your connection. To find out more and set up tracers: http://www.cnil.fr/vos-obligations/sites-web-cookies-et-autres-traceurs/que-dit-la-loi/

we collect email addresses of customers to send them news once a month, as well as the data needed to process orders: name, first name, address, phone number.

By continuing your use of our site, you implicitly accept these conditions.

We treat this data with the utmost respect, and you have the right to modify and the right to delete your data (for this contact us)

contact details of the DPO (Delegate for Data Protection): Cindy LAFOSSE-MARIN, 3 rue Jacques Delors - Apartment D1-10 - 31130 BALMA

The customer database has been declared to the CNIL under the number 1755287